服务理念

Kuanfu’s After-sales Services

服务理念:以最高的质量,最贴心的态度,最快的速度持续改进,满足并超越客户的期望,为您达到最佳的饮茶体验竭诚服务。.
Service Philosophy: Keep on improving with the highest quality  ,integrity at the highest speed, meeting and exceeding the expectation of customers
 
我们承诺:优质负责的售后服务,让您放心的买放心的喝!
Our commitment: Providing quality and responsible after-sales services so that you may rest assured purchasing and drinking!
无论是在毛里求斯还是中国购买,都享有我们全方位的售后服务。
No matter you buy our ripe black tea at home or when traveling to Mauritius, you may enjoy the right to after-sales services in our sales region of China.
 
我们深知安全可靠的优质产品是企业生存和发展的前提,我们必将全力以赴去避免因失误给您造成的不便。但是却不能完全保证,因为还受到非生产环节而引起的对产品质量的抱怨,比如物流运输、不正常操作等等。如遇到这些问题,这也是我们的责任,我们都会第一时间为您解决。
We know very well that the quality products of safety and reliability are the precondition for the survival and development of an enterprise. We will certainly go all out to avoid causing your inconvenience due to our errors. However, there also existed complaints against product quality arising from problems in non-production process including logistics and abnormal operations, for which we cannot make a total guarantee. Of course, such problems fall within our responsibilities; therefore, we will try out best to solve them for you in a timely manner.

所以请您放心,我们有专门的的售后服务团队,及时有效处理您的问题,让您买的放心,喝的安心!您的满意也是我们持续前进的动力。我们一直致力于建立更好更优质的售前售后服务体系,让您体验到宾至如归的感觉!
Please rest assured, for we have specialized teams for after-sales services to handle your problems timely and effectively, so that you may feel safe and relieved to buy and drink our tea! Your satisfaction is the force driving our wheels of progress. We have been devoting ourselves to the better pre-sales and after-sales service systems of higher quality so as to bring to you a homelike experience!

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